Privacy Policy
Effective Date: 10/08/2025
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile app, or services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, delivery address
- Order Details: Items ordered, delivery instructions, preferences
- Payment Information: UPI details, payment method (note: we do not store card or UPI PINs)
- Device Information: IP address, browser type, operating system, device ID
- Location Data: Used to provide service availability in your area
- Usage Data: Time spent on pages, items viewed, and app interactions
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, offers, and service-related messages
- Improve our products, services, and user experience
- Detect and prevent fraud or misuse of our services
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal data.We may share your information only with:
- Delivery Partners: To fulfill your orders
- Payment Gateways: For secure transaction processing
- Service Providers: Who help operate our tech or marketing systems (bound by confidentiality agreements)
- Legal Authorities: If required by law or to protect our rights
4. Data Security
We implement industry-standard practices to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, so we encourage you to use strong passwords and update them regularly.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Show personalized offers
- Understand how you interact with our website or app
You can disable cookies in your browser, but this may affect site functionality.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communication anytime
- Request a copy of the data we hold about you to exercise any of these rights, email us at (themeatbox.info@gmail.com)
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of the service constitutes acceptance.
9. Contact Us
If you have any questions about this policy or your data, reach out to:
📍 Kakkanad, Kochi, Kerala